
Customer Experience: The Key to Retention and Sales Success Key Points: Selling to existing customers is easier than acquiring new ones. Customer experience plays a crucial role in retaining and…
JAMES CARTER CEO / FOUNDER James launched Carter2 in 2009 with a simple goal – to put customers first. With 20 years of expertise in design, brand, marketing, communications, media strategies, social media management and strategic relationship management, James has consistently helped businesses grow through customer-centric-thinking and devilish design. From start-ups to some of the biggest organisations in the world, James has enabled businesses to increase their brand footprint, retain their customers and re-imagine their opportunities. He’s worked with; Federal and State government, Westpac, NAB, ANZ, L’Oreal, ING, Realestate.com.au, UBank, Macquarie bank, BDO, Coles, Holden, and many others.
Customer Experience: The Key to Retention and Sales Success Key Points: Selling to existing customers is easier than acquiring new ones. Customer experience plays a crucial role in retaining and…
Google Completes August 2023 Broad Core Update Key Points: Google has completed its August 2023 broad core update after 16 days and three hours since its initial rollout. The update…
Overwhelmed by Customer Experience Tools? You’re Not Alone! Key Points: Many people feel overwhelmed by the multitude of customer experience and success tools available. It can be challenging to determine…
Key Points: This article discusses a data study on how plural keywords impact search intent for ecommerce. The study provides insights into how using plural keywords can help refine ecommerce…
Strategy: The secret weapon for a successful media strategy Key Points: – A well-defined strategy is crucial for a successful media strategy. – A strategy helps in identifying target audience…
Article Summary: Angry Feedback is Still Valuable Feedback Key Points: Angry feedback from customers is often seen as negative, but it can provide valuable insights for businesses. Many customers express…
6 Ways To Optimize Your PPC Performance Key Points: The article provides 6 strategies to optimize your PPC (pay-per-click) performance. Strategies include improving targeting, bid adjustment, ad creative, and landing…
Our Experience: Customer Experience in the Digital Age # Introduction ## Key Points: – Businesses are realizing the importance of providing a positive customer experience in the digital age. –…
How to Establish a Reputation for Low Prices Without Seeming Cheap and of Low Quality Key Points: Establishing a reputation for low prices without appearing cheap or low quality can…
Google Gemini: What We Know So Far Key Points: Google Gemini, a new search algorithm, may be released by the end of the year. This algorithm aims to improve the…








