CARTERCARTER  EST. 2009

THE CUSTOMER EXPERIENCE AGENCY

Your customer is the centre of our universe.

Customer Experience design

TAKE YOUR CUSTOMER'S EXPERIENCE
TO ANOTHER LEVEL

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THREE REASONS WHY YOU SHOULD FOCUS ON CX

TODAY, 89% OF COMPANIES COMPETE PRIMARILY ON THE BASIS OF CUSTOMER EXPERIENCE

source: Gartner

95% OF CONSUMERS TALK ABOUT POOR CUSTOMER EXPERIENCES WITH OTHER PEOPLE.

72% OF CUSTOMERS WILL SHARE A POSITIVE EXPERIENCE WITH 6 OR MORE PEOPLE.

‘The customer shouldn’t be an afterthought, they should be the only thought.

Carter² can turn your customer experience into your competitive advantage.’

 

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