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CARTERCARTER EST. 2009

DIGITAL CUSTOMER EXPERIENCE AGENCY

The customer is the centre of our universe

START WITH CUSTOMER EXPERIENCE AND WORK BACKWARDS

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STEVE JOBS

THREE REASONS WHY YOU SHOULD FOCUS ON CX

95% of consumers talk about poor customer experiences with other people.

72% of customers will share a positive experience with 6 or more people.

70% of buying experiences are based on how the customer feels they are being treated.

SERVICES WE PROVIDE TO ACHIEVE YOUR CX GOALS

Brand creation & development

Website design & development

more

Your website isn’t the centre of your universe. Your Facebook page isn’t the centre of your universe. Your mobile app isn’t the centre of your universe. The customer is the centre of your universe

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BRUCE ERNST

CLIENTS

TESTIMONIALS

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